This letter is meant to be sent to ms. Phillips in regard to translation services being offered. The Sales manager used a letter format and is effective in using the format correctly. The letter includes the date, inside adress, salutation, body and complimentary close. Although the format is correct, the wording in this letter could be fixed to make it sound better and more effective. The letter could be more personal than it is to ensure the reader has a better understanding. The letter is short and to the point, leaving no room for misinterpretation. This letter is effective, but could also be fixed to make it even better than it is.